Refund and Returns Policy

Introduction

This Refund and Returns Policy outlines the terms and conditions governing returns, refunds, and exchanges for purchases made through https://www.qavex.store. By using our website and making purchases, you agree to comply with this policy. Please read it carefully to understand your rights and responsibilities.

Return Eligibility

Timeframe for Returns

You may return eligible items within 30 days of the original purchase date. The item must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.

Non-Returnable Items

The following items are not eligible for return:

• Digital products or downloadable software
• Gift cards
• Items marked as final sale or clearance
• Personalized or custom-made products

Refund Process

Initiating a Return

To initiate a return, contact our customer service team at [email protected] or +1 (206) 816-1791. Provide your order number, item details, and reason for return. We will provide instructions for shipping the item back to us at 2173 Southwest Riverside Way, Seattle, Washington 98145, United States.

Refund Method and Timing

Once we receive and inspect your returned item, we will process your refund within 10 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We offer exchanges for defective or damaged items. Contact us at [email protected] to arrange an exchange. You must return the original item before we ship the replacement.

Customer Responsibilities

You are responsible for:

• Ensuring returned items are securely packaged to prevent damage during transit
• Providing accurate and complete information when initiating returns
• Covering return shipping costs unless otherwise specified
• Complying with all terms outlined in this policy

Website Rules and Disclaimers

Policy Changes

https://www.qavex.store reserves the right to modify this Refund and Returns Policy at any time. Continued use of our website after changes constitutes acceptance of the updated policy.

Limitation of Liability

Our liability is limited to the purchase price of the returned item. We are not responsible for return shipping damage or items lost in transit.

Contact Information

For questions about this policy or to initiate a return, contact us:

• Email: [email protected]
• Phone: +1 (206) 816-1791
• Address: 2173 Southwest Riverside Way, Seattle, Washington 98145, United States